Notes on asking for password

1. Please enter your member email, which is your member account. If you forget your member email, please contact the customer service staff directly.
2. We will send your member password to your member email, please check it.
3. If there is no message in your inbox, please check your spam box first.
4. Some mailboxes may experience delays in receiving mails (such as Yahoo), please be patient.
5. You should log in and change your password immediately after receiving your password.